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reference letter template.GutBombOct 6, 04:16 PMbut ATT and their admitted 30% call drop rate is truly sad. AT&T never admitted to 30% call drop rate. An employee at an apple store told a customer that in the NYC area at&t drops 30% of it's calls. And the internet ran wild with it. It was anecdotal evidence, not hard facts and detailed research, not from at&t, and about the NYC phone network,